When I Turn Paint Tool Sai On My Tablet Stops Working: Troubleshooting Guide

Are you experiencing issues with your tablet not responding when using PaintTool SAI? This common problem can be frustrating, especially if you're in the middle of an important art project. In this article, we'll explore some potential causes and provide step-by-step solutions to get your tablet working again.

Cause 1: Outdated or Conflicting Drivers

Outdated drivers for your graphics card, tablet driver, or even PaintTool SAI itself can cause compatibility issues with other programs on your system. Similarly, having multiple versions of the same software installed simultaneously (known as 'conflicts') may lead to this problem.

Solution:

1. Ensure that all necessary drivers are updated:

- For Windows users:

a) Go to Control Panel > Device Manager.

b) Expand Human Interface Devices and right-click on your tablet driver under 'Universal Serial Bus devices.'

c) Select Update Driver Software.

d) Follow the prompts to allow it to search for updates online or select 'Search my computer for drivers.'

- For Mac users:

a) Go to Apple Menu > About This Mac.

b) Click on More Info (next to 'About').

c) Look for Graphics and/or Input/Trackpad depending upon your operating system version.

2. Remove all instances of PaintTool SAI:

- Press the Start button + R keys together, type 'appwiz.cpl' without quotes, then press Enter.

- In Programs & Features (or Applications on Mac), find PaintTool S Sai and click Uninstall/Move to Trash.

- Reboot your computer after uninstallation.

3. Clean up any remaining files:

a) Press the Start button + R keys together again, type '%AppData%\.PaintSai' without quotes in the search bar and hit Enter.

b) Delete everything inside this folder.

c) Repeat steps 2A-2B for 'C:\Users\\Documents\My Pictures(PaintTool SAI Data Folder)'.

Cause 2: Tablet Settings Issue

Sometimes, there might be a conflict with your tablet settings or configuration within PaintTool SAI itself. Let's dive into fixing this:

1. Check the following options in Preferences > System:

- Ensure that 'Tablet support' is enabled.

- Under 'Pen & tablet,' make sure both 'Show Tablet status bar' and 'Enable pressure sensitivity' are checked.

2. Reboot PaintTool SAI after making these changes to see if it resolves your issue.

Additional Troubleshooting Steps

If none of the above steps have resolved your problem, try these additional troubleshooting techniques:

1. Restart Your Computer: Sometimes simply restarting your computer can resolve connectivity issues between devices and software.

2. Update Graphics Card Drivers

3. Roll Back Graphic Cards Driver to Previous Version (if available)

4. Uninstall & Re-Install PaintTool SAI Again

Conclusion

In conclusion, tablet stops working when using paint tool sai is often due to driver compatibility or configuration issues within the program itself rather than an actual hardware problem with your graphics card or tablet device.

By following these troubleshooting steps outlined above carefully and persistently you should be able to identify what's causing this issue on Windows 10 (64-bit) operating system running HP Envy x360 15-bp150na laptop. Remember always keep all drivers up-to-date including graphic cards as well before reporting any further issues related specifically towards specific software like PaintTool SAI not drawing properly or lacking pressure sensitivity functionality altogether!

When i turn paint tool sai on my tablet stops working